General FAQs

How do I place an order?
Browse our collection, select your desired items, and add them to your cart. Proceed to checkout to complete your purchase securely.

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment gateways.

How can I check the status of my order?
Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.

What is your returns and exchanges policy?
We offer returns and exchanges for items in their original condition within a specified period. Please refer to our detailed Returns Policy for more information.

How do I determine the correct size?
Each product page includes a size guide. We recommend reviewing these measurements carefully to ensure the best fit.

Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location.

Are the costumes machine washable?
Care instructions are provided on each product’s label. Most costumes can be hand-washed or cleaned on a gentle cycle.

Can I cancel or change my order after placing it?
Orders can only be modified or cancelled if we receive your request before processing begins. Please contact us immediately for assistance.

Do you sell wholesale or offer bulk discounts?
We occasionally provide special pricing for large orders. Please reach out to us for more details.

How can I get help if my question isn’t answered here?
For further support, please visit our Help Center at celebrationsoutfits.com. Our team is always ready to assist you.